Return and Refund Policy

At the ICAI Faridabad Branch, we aim to provide seamless and transparent services to our members, students, and participants of various programs. As a non-commercial professional body offering educational, event-based, and registration-related services, our payment structure is designed solely to support branch operations and professional activities.

Refund Eligibility

Refunds may be considered only in the following cases:

• Duplicate Payment: If a user has accidentally made more than one payment for the same service or event.

• Event Cancellation: If a seminar, workshop, program, or event is canceled by the ICAI Faridabad Branch.

• Technical Errors: If a technical issue during an online transaction results in incorrect or excess billing.

In such cases, applicants must:

• Submit a written refund request to faridabad@icai.org

• Attach valid proof of payment (Transaction ID, payment date, and payer name)

• Submit the request within 7 days from the date of transaction

Non-Refundable Situations

Refunds shall not be provided in the following situations:

• Non-attendance or absence from a registered seminar, workshop, or program

• Withdrawal from an event after successful registration

• Ineligibility or failure to submit required documents after payment

• User-side technical issues, including internet connectivity or device-related problems during online sessions

Final Statement

All payments made to the ICAI Faridabad Branch are considered final. No returns are applicable, and refunds will be processed only under branch-approved and exceptional circumstances as outlined above.

For further clarification or refund-related queries, please write to:
📧 faridabad@icai.org  Subject Line: Refund Query